References Concepts

Smart phone

Anglophile.ru. (2011). No title. [image]. Retrieved June 8, 2014 from http://www.anglophile.ru/uploads/posts/2011-11/1322465198_now_to_be_br-4.jpg

Dialaphone.co.uk. (2008). Old Cell Phones [image]. Retrieved June 8, 2014 from http://blog.dialaphone.co.uk/wp-content/uploads/2008/06/oldcellphones3_18_06_08.jpg

Gambarhp.com. (2013). Nokia phones. [image]. Retrieved June 8, 2014 from http://gambarhp.com/wp-content/uploads/2013/12/nokia-phones-picture-68.jpg

Meine J. (2012). Cell coffee with friends. Retrieved June 8, 2014 from https://53withadegree.files.wordpress.com/2012/11/cell-coffee-with-friends.jpg

PCmag.com. (n.d.). Apple iPhone 5. [image]. Retrieved June 8, 2014 from http://www1.pcmag.com/media/images/302835-apple-iphone-5-sprint.jpg 

Saini K. (2013, November 13).  The Evolution of the Mobile Phone. Engineers'Forum Magazine. Retrieved June 8, 2014 from http://www.ef.org.vt.edu/2013/11/the-evolution-of-the-mobile-phone.html

Strickland J. (2011). Who invented the cell phone? Retrieved June 8, 2014 from http://science.howstuffworks.com/innovation/inventions/who-invented-the-cell-phone.htm

Spencer B. (2013, February 11). Mobile users can't leave their phone alone for six minutes and check it up to 150 times a day. Mail Online. Retrieved June 8, 2014 from

http://www.dailymail.co.uk/news/article-2276752/Mobile-users-leave-phone-minutes-check-150-times-day.html

Trustedreviews.com. (n.d.). Nokia 6220. [image]. Retrieved June 8, 2014 from http://static.trustedreviews.com/94/d46052/1ab2/8207-Nokia6220Classicimg3.jpg

Universities of Minnesota Libraries. (n.d.). Land line phone. [image]. Retrieved June 8, 2014 from http://blog.lib.umn.edu/arnst002/myblog/landline.jpg

  

Yiptong M. (2012). Phones. [image]. Retrieved June 8, 2014 from http://matthieu.yiptong.ca/wp-content/uploads/2012/01/Phones.jpg

Customer Involvement

Kolter P. & Armstrong G. (2013). Principals of marketing (Ed.14E). Marketing. Creating and Capturing Customer Value (pp.31-35). New Jersey, NJ: Pearson Education. Inc.

Oxforddictionaries.com. (n.d.). Exclusive. Retrieved June 9, 2014 from http://www.oxforddictionaries.com/definition/english/exclusive 

Starwreck.com. (n.d.) Introduction. Retrieved June 9, 2014 from http://www.starwreck.com/introduction.php   

Trendwatching.com. (2012). “PERKONOMICS” Why perks and privileges are the new currency.  Retrieved May 18, 2014 from http://trendwatching.com/trends/pdf/trendwatching%202008-10%20Perkonomics.pdf

Wikimedia.org. (n.d.). Kundenkarten [image]. Retrieved June 9, 2014 from http://upload.wikimedia.org/wikipedia/commons/5/56/Kundenkarten.JPG 

Tastings going

Oxforddictionaries.com (n.d.). Taste. Retrieved June 9, 2014 from http://www.oxforddictionaries.com/definition/english/taste 

Siemens (n.d.). Coffee tasting [image]. Retrieved June 9, 2014 from http://www.siemens-home.com.hk/Files/SiemensNew/Hk/hk_en/photos/coffee%20tasting%209%20Aug/coffee%20tasting%209%20Aug%20004.jpg